Justin Ford
IT & Business Management
Smyrna, Tennessee
239-391-4295
justinofswfl@gmail.com
JFordTech.com
Hi, my name is Justin. With a professional background spanning 25+ years in IT and over a decade in customer service and business management, I am a driven self-starter with a strong commitment to delivering quality work with maximum efficiency. You can also explore my IT Website & Blog at JFordTech.com.
Tech Support, Computer Repair and Geek Services
Tech Unlimited - Nashville, TN
February 2018 to Present
I offer a range of services for both commercial and residential clients, including computer repair, network setup and administration, and technology consulting. Additionally, I specialize in the repair and installation of security cameras, home theater systems, and smart home setups. I also provide support for POS systems.
My services include both on-site and remote customer service and support, with the ability to connect via SSH and AnyDesk.
Store manager
Tops Vacuum and Sewing - Sarasota, FL
December 2014 to February 2018
For more than three years, I oversaw the management of three stores in Florida, specifically in Naples, Palm Harbor, and Tampa. My responsibilities included a wide range of tasks such as customer service, sales, human resources, inventory management, as well as warranty work and repair technician duties. From June 2017 to February 2018, I also took on the added responsibility of providing technical support and sales via the company's toll free number, which was directed to my personal cell phone.
Owner and operator
J Ford Services
January 2010 to December 2014
I provided on-site services for personal and commercial computer repair and installation, as well as technology consulting. Additionally, I specialized in the installation and repair of security cameras, home theaters, and other related equipment. I also offered a wide range of handyman services, such as electrical, plumbing, and painting.
Associates of Applied Science - Information Technology
Kaplan University
2013
• Operating Systems
• CSS
• HTML5
• Customer Service
• Management Experience
• Network Administration
• Network Security
• Network Protocols
• WAN
• Network Support
• LAN
• Technical Support
• DNS
• Linux
• Network Firewalls
• Help Desk
• VPN
• DHCP
• TCP/UDP IP
• Windows Server and Desktop
• System Administration
• Docker Containerization
• NextCloud Administration
- CompTIA A+
- Linux Network Administration
- Computer Networking Wired and Wireless Protocols
- Responsive Web Design
- HTML5
- CSS
- JavaScript
Written Communication - Highly Proficient
Customer Service - Highly Proficient
Customer Focus and Orientation - Highly Proficient
Supervisory Skills: Familiar
- Self Hosted VPN using an OpenVPN Docker container tunneling to my own Linux server with clients on Windows, Linux and Android
- Self Hosted NextCloud server using Docker on Linux w/ multiple users, mobile apps, video chat, cloud storage, etc. on a Linux server.
- Self Hosted Web Server installed on Linux using Apache and MySQL
- Various Docker containers running many types of images
- Self Hosted IP security cameras (Blue Iris) w/ a mobile app, 24/7 recording to a local hard drive and backed up to a second drive
- This website is hosted on GitHub
- Business website hosted in a VM running Wordpress with a domain pointing to it
- SSH from mobile to servers
- Many more fun projects
Thank you for checking out my website resume.
Please also check out my other site (IT blog): JFordTech.com
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